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Excellence Riviera Cancun

Wow! That was the first impression upon our initial arrival at Excellence Riviera Cancun. It is still that after several visits and two stays. Deservedly Excellence Riviera Cancun was selected to the 2013 Conde Naste Gold List - well earned. You arrive at a gated entrance where your name is researched to make sure you belong. Seconds later you are greeted by name by the bell captain. He gathers your bags and brings them while escorting you through the two automated beautiful, heavy wooden doors to check in. He (and your bags) remain close by during check-in. More staff welcome you with a thirst-quenching Champagne toast, a cool towel and the relaxing scent of aromatherapy. Our second check-in process was executed with seemless pecision, exactly as the fist.

Overview of Excellence riviera Cancun

Beautiful spacious groundsUnlike many resorts, the check-in staff at Excellence makes certain you are informed of their many facilities and amenites. They provide a complete introduction to the resort with a map as a reference. After check-in the bell boy escorts you to your junior suite and your bags arrive with you, not later. Along the way he too provides pointers about the resort. He also fully explains all the amenities of your room and the services at the resort. Nothing is left to guess work - not the in-room safe operations, room service procedures, or even how to properly use the Jacuzzi.

This is the standard room styleUnless you have studied the details in advance you can't help but be overwhelmed with the beauty, size and amenities of the accommodations. Every room at Excellence Riviera Cancun is a Junior Suite, complete with whirlpool tub - large enough for two, twin vanities, separate WC, and large shower with tile bench, stocked mini-bar, CD/DVD player, use of bathrobe and slippers, a large safe, beautiful four-poster bed, large balcony or patio. This is just the standard Junior Suites. The Excellence Club provides additional amenities such as complimentary bar setup, a second Jacuzzi - outdoors on the balcony or patio, and much more. And all of those are Ocean View! All the details of accommodations are below.

The majority of room views are described as spa or pool view. As you can see from our pictures the resort is in sort of a circular layout. The spectacular spa is in the middle of the resort with rivers of pools surrounding it, including one that leads directly into the spa. Yes, you can swim or float right into the spa. The grounds are simply beautiful. Grab a float and drift around the resort in any of the six meandering pools. Of course you can stop at a swim-up bar to refresh yourself. This is tropical luxury.



Food is an important element of any all-inclusive resort. With only 440 rooms you could expect less than the eight gourmet ala carte restaurants, where reservations are not required. But eight it is - and each is different. Check the entire list but do not miss Chez Isabelle, the French restaurant. During our first visit we came away impressed that it was the best. However, we did not have an opportunity to dine at Barcelona, which we did the second time. We came away with the highest impression of Barcelona, simply delicous, an the service was excellent! Beware, long pants and dress or polo shirts are required in any air conditioned restaurant, and this in enforced. In fact the women dressed up (or showed off) more than any Mexican all-inclusive we've been to. Be sure to review The Excellence Times placed in your room with schedules for the following day (just like a cruise). Some restaurants are closed each night, so plan ahead. Of course there's 24-hour room service.

Drinks? No problem at any of the ten bars located everywhere from just below the lobby, to the beach, to the swim-up's at the pool. You should have no problem either with the brands and quality of drinks.

TOne of many pool areashe spa is in the center of the resort and it is a central feature as well. Services may be enjoyed indoors of outdoors, as a single or as a couple. We've listed details below. There are activity options galore, but only if you wish. Water sports from kayaking to windsurfing; water polo to beach volleyball and beach soccer; archery to billiards. A full-scale fitness and cardio-conditioning facility is all yours when you're ready. Milder activities include Spanish (which we can all use), dancing, or cooking lessons. Shopping tours to Cancun are available every Tuesday.

This resort was built in 2004 and became available to Funjet Vacations on Oct 1, 2006. It was a pleasure to be one of the first travel agents to experience Excellence under its new management and experience the new restaurants. ULTIMATE CRUISE & VACATION has returned here several times since and highly recommend this luxurious tropical adult-only 5 Star resort.



Have your Excellence wedding on this beachExcellence Resorts has three outstanding wedding packages beginning with their Complimentary Weddings and upgrading from there. There are also two generous Honeymoon & Anniversary packages also beginning with a complimentary package. We have arranged several weddings with Excellence and can help guide you through the process. ULTIMATE CRUISE & VACATION has detailed all the specific descriptions, prices and requirements. Be sure to read more.


Just a 20-minute ride from the airport makes this one of the closest resorts to the Cancun airport. Located north of Playa del Carmen, about 30-minutes away.


All meals are a la carte gourmet quality - you always order from a menu, unlimited snacks, and premium brand alcoholic drink, soft drinks and natural fruit juices. 1 buffet is available for breakfast and lunch. 24-hour room service. Game room. Non-motorized water sports are available at the beach. Plenty of activities and night time entertainment. While spa services are not included, use of the sauna, steam room and fitness area at the Spa are included.



Absolutely beautiful. There are several photos in our gallery of the grounds and all around the resort - you shoudl get the idea. The resort is sort of circular with the 2-story spa in ithe middle. A river pool circles it and other river pools fill out the rest of the resort. Lots of statues and appealing floral area. Very, very nice - relaxing resort.




The spa @ Excellence Riviera CancunSpa services are available at an additional fee. You can literally swim into the spa at Excellence Riviera Cancun. The spa is the center piece of the resort with accommodations built around it. Spa service may be enjoyed indoors or outdoors facing the sea. Private treatment cabins are available for individuals or couples. Facilities and treatments include counter-current swimming, a marine water pool, contrast temperature stone walks and traditional Temazcal baths. Lots of hydrotherapies and showers, ice treatments, cold plunge and sweet water pools.

Skin, nail and hair service are available. The locker areas and relaxation lounges for men and women have their own amenities and refreshments. Aromatherapies are always in the air.


Spa exterior @ Excellence Riviera Cancun


Palapas on beachThere are activities for every level of interest. You can go after it or be peaceful, but you'll never be bored. Try sea kayaking, windsurfing, sailing, or snorkel. Join a game of water polo, beach volleyball, beach football, tennis, archery or billiards. The fitness facility has the latest equipment for weights or cardio work. There are six pools (2 are heated in the winter) with a total of 77,877 sq. feet. 5 outdoor Jacuzzi's.

Nightly entertainment program with live music and shows.

The beach is long and 1,000 feet wide. There are many Palapa with lounge chairs for sun or shade. And yes, waiters do come take your drink orders.

Excellence Riviera Cancun beach


RESTAURANTS: 8 - Reservations are never required
(Dress Code for all Restaurants - this is a quote and it is enforced: "Casual elegance for gentlemen: Long pants and dress shirt or polo shirt, dress shoes. T-shirts or tank tops are not allowed. Proper dress shorts and capri's are allowed in open-air restaurants only.

Casual elegance for ladies: Long pants, skirt, blouse, dress shoes. T-shirts and tank tops are not allowed.")

AGAVE: Mexican dining indoors and outside in the Mexican style courtyard. The Mariachis will take request and play just for you. 6:30pm - 10:30pm

BARCELONA: Mediterranean dishes. Our favorite dinner during our second stay. The Tenderloin, Swordfish and seafood dishes were wonderfully delicous. They offer several exquisite dinners for two. We ha an appetizer of Fried Seafood - The most delicious six shrimp we had at the resort and wonderful Calamari. Service was perfect, and we had a very nice Chile le blanc wine which was included. 6pm - 10:30pm

Chez Isabelle French restaurantCHEZ ISABELLE: French cuisine. Absolutely wonderful. Amazing food and service during both stays. Don't miss this one!! 6:30pm - 10:30pm

TOSCANA: Italian cuisine - very good and very popular. 6pm - 10:30pm

SPICE: Asian cuisine. 6pm - 10:30pm

The GrillTHE GRILL: Steak House. We finally made it here during our second stay and raved about it, just as our clients have. Appetizers include Argentine Sausage, Ox Tail Soup just to name two. We ordered the Mixed Grill, a meat extravaganza which included Filet Mignon, Sirlion and Skirt Steaks, Pork Chop and Grilled Chicken. We also tried the Ribs, which would more than pass the muster in Kansas City! Open air. The best breezes come from the elevated area nearest the beach. However, this area is directly over the pool and atracts some hungry mosquitoes. 6:30pm - 11pm

Shrimp on ice @ The Lobster HouseLOBSTER HOUSE: Everything on the menu is seafood with heavy emphasis on lobster, from soups to salads to main dishes. If you enjoy seafood and crave lobster - this place is for you, we love it. You will get your fill.
It is open air and can get quite warm. 6:30pm - 11pm

OREGANO: Trattoria style. 6pm - midnight

BREAKFAST: Available in Barcelona (air conditioned) from 7am - 11am and the Lobster House (open air) 10am - noon.

LUNCH: Lobster House 12:30pm - 3pm; Barcelona noon - 4pm; Oregano noon - 5pm; The Grill noon - 6pm. We had some outstanding lunches at The Grill and Oregano (order pizza any style you want).

BARS: 10
Most of the pool and beach bars are open until 4 or 6pm. Many of the bars are open until 1am and Bar Cielo is open until 4am, if you can make it. The quality of drink is exceptionally high for an all-inclusive. Try Chevas Regal, Absolute, Bacardi, Bacardi Anejo, Appleton, Don Julio, Crown Royal.

Lobby Bar @ Excellence Riviera CancunThe main bar is Martini, located in the main bulding near the lobby and in between Chez Isabelle and Spice, also near most of the other restaurants. Perfect location for those before and after dinner drinks. All the bars are conveniently located. For a quieter and more romantic spot try X Lounge. It's located on a South Beach style deck above the beach. Soothing music, candle lit, open air, mattresses and pillows and cool couches. The bar tender has a portable bar and mixes drinks per your request and brings them to you so not to disturb the mood.

The Chill Bar @ Excellence Riviera Cancun


ROOMS: 440 rooms in six categories
237 Junior Suites; 87 Junior Swim-Up with additional exterior Jacuzzi; 24 Ocean View (King bed only):

All suites have indoor Jacuzzi's and feature beautiful four-poster beds - either King or Double. Rooms are decorated in lovely Mexican style with attention paid to every detail. You even have a bench in front of the bed. Patio furniture adorns the large balcony or patio on the first floor. Rooms are furnished with a whirlpool tub large enough for two, satellite TV (beware of the two adult channels - Playboy, and one which was more explicit), CD/DVD player, complimentary mini-bar stocked with 6-8 beers, 6-8 bottled of water, several soft drinks of many varities, etc., a love seat, table and chairs for room service, and a safe large enough for a laptop (which we can attest to - work is never done!). Complimentary bathrobes and slippers are yours to use. Expect turndown service each evening with mints and The Excellence Times, with all the details of the following day.

The all-marble bath area has twin vanity/sinks, upgraded toiletries, a separate large shower with marble bench, separate WC for privacy, and hair dryer.  One of the coolest features is the privacy "X" box that allows room service to be delivered without interruption or the unwanted knock on the door. Use this box to place dirty dishes and glasses, not dirty laundry. Nothing quite as disgusting as walking past disgarded food. No worries, not at Excellence.


Top floor balcony views



2nd Jacuzzi in on balcony in Excellence Club Suites66 Junior Suites; 20 Junior Suite with additional exterior Jacuzzi (King bed only); 4 Honeymoon Suite (King bed only - duh!) with additional exterior Jacuzzi:

These accommodations are exactly the same as the ones described above with two major physical additions; an additional exterior Jacuzzi either on the balcony or on the patio on the ground floor, and a bar setup, which we have pictured. These are four bottles not dispensers.

Customize your drinks by requestThe other benefits are additional and/or upgraded amenities. Such as private concierge service (7am - 11pm) / Private Lounge (7am - 11pm) with free internet access, smart buffet & bar service / Superior upgraded toiletries / Complimentary newspaper in room every day / Own pool and own Jacuzzi at the pool area / Private beach area and complimentary beach bag / Private check-in & check-out / Shoe shine service / upgraded mini-bar selection.


100% of these photos were taken by the staff of


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