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Paradisus Riviera Cancun Resort

Paradisus Riviera Cancun has a lot in its favor. Begin with its membership in The Leading Hotels of the World, and Leading Spas of the World. Next is a terrific location – in the private peninsula of Puerto Morelos, on a long stretch of beautiful beach, just about 20 minutes south of the Cancun airport. ULTIMATE CRUISE & VACATION has been inspecting Paradisus Riviera Cancun for nearly a decade. Between years of re-inspecting and frequently staying as a guest at the resort we have come to appreciate the level of service and amenities they maintain.

 

Not only is Paradisus Riviera Cancun an all Junior Suite resort, we admire the Mediterranean style resort which makes innovative use of water, landscape, palapas thatched roofs, and original furnishings. If all this is not quite enough for your expected level of service – there can be more. Adults can upgrade their amenities, brands of beverages and service with the indulgent Royal Service. Families can spoil parents and kids alike with Paradisus’ Family Concierge Service. We’ll tell you all about the exclusive services throughout this review.

 

We rate the cuisine as very good here including the buffet, but particularly the 5 reservation required a la carte restaurants. Drink brands at the 7 bars are rated okay to good by us. They do not measure up to the 5 Star hotel standards until you upgrade to the Royal Service.

 

There are plenty of tempting activities to partake in starting with four swimming pools, 2 tennis courts, life enriching classes like wine tasting, and tango lessons. We highly endorse the beautiful Spa, thus the high recognition it has earned. Of course Paradisus provides 24-hour room service and nightly entertainment in an enclosed theater.

 

There is a whole lot more to Paradisus Riviera Cancun, so read on and we will detail everything you will want and need to know about this 4 ½ Star Riviera Maya resort.

 

All-Inclusive Features

• 496 large Junior Suites

• 4 Swimming Pools
• 2 Tennis Courts
• Fully equipped Fitness Center
• 5 International a la carte restaurants, 1 Buffet, and 7 bars
• Land and water sports
• Nightly entertainment including live music

• Cancun & Playa del Carmen Shopping Tours

Additional Facilities & Features

• 4 1/2 Star Rating
• Spa

• Laundry Service
• Tours available

• Boutique and Gift Shop

• Business Center ($6 for 30 minutes internet)

Meeting Facilities

8,295 sq. feet of flexible meeting space that can accommodate up to 860 guests. There are 4 individual climate controlled ballrooms; and up to date audio visual equipment.



Spa

The Spa at Paradisus Rivera Cancun is a beautiful haven of relaxation. You will find traditional and unique treatments available, plus a Health Club with very modern workout equipment.

 

The Spa offers:
• 2 whirlpools
• Men’s and women’s sauna
• Steam Room
• Relaxation Loom
• Outdoor treatment areas around the pool and beach
• Vast treatment menu including massage, aromatherapy, Thalassotherapy and beauty services
• Traditional Mexican Temazcal steam bath
• Modern Fitness Center
• Beauty Salon

Activities

Land Sports:
Beach Volleyball           Beach Soccer                Dance Lessons
Table Tennis                 Billiards/Pool Table        Board Games

Water Sports:
Scuba Diving (cost)       Snorkeling                     Catamarans
Windsurfing                   Water Polo

 

Fitness Center:
The fitness center is fully equipped with free weights, Life Cycles, Stairmasters, aerobics classes, yoga and more.

 

Enrichment:
Sushi Making                Wine Tasting                Fruit Carving
Jambe Classes              Massage                       Painting
Towel Origami  Star Gazing                   Tango Lessons

Entertainment:
Nightly Shows with live entertainment
Disco – nightly in season, and Friday & Saturday off-season

Food/Drink

RESTAURANTS

Paradisus Riviera Cancun has 5 a la carte restaurants in addition to the buffet. Reservations are required to dine in the a la carte restaurants, and can be made up to 3 days in advance upon arrival, between 10am and 4pm at a desk near the lobby.

Restaurants


L’Hermatage

A romantic adult-only 4 diamond AAA restaurant. The chef is from France and changes the menu about once a month.

Sumire

Asian a la carte Bistro. Sumire is two restaurants in one: sushi bar and teppanyaki tables.

Capri

Mediterranean cuisine.

 

Reef Grill

Salads, BBQ, and light menus.

 

Tequila Grill

A la carte Mexican cuisine

 

Caribbean Marketplace

International Buffet.

BARS

There are 4 unique bars serving unlimited liquors, domestic beers, wine and soft drinks. We rate the drink brand quality as okay to good unless you are booked into Royal Service – then you are entitled to upgraded brands.

 

Lobby Bar – this bar has the feeling of a “coming together place” with lots of couches
Pool Bar
Swim-Up Bar
Disco Bar
Royal Service Pool Bar
Royal Service Beach Bar
Lounge Bar

Accommodations

Guestrooms: 496 rooms – all junior suites, including 136 Royal Service Suites and 4 Ambassador Beachfront Suites

 

Paradisus has carefully designed the guestrooms with much thought, innovation and attention to detail. Spread over 14 buildings (9 regular, 4 Royal Service, 1 Family concierge) reflecting a Mayan village, the resorts 496 suites are housed in 3-story bungalows connected by lush, narrow pathways. Both the garden and ocean view suites feature mahogany furniture, marble floors, cable television, private patio or balcony, and large bathrooms with hair dryers and magnifying mirrors.

Upgraded suites include outdoor Jacuzzi tubs, keepsake “His and Hers” sarong style bathrobes, fresh flower arrangements, plus the indulgent Royal Service featuring the discreet service of personal butlers and many preferential services, access and reservations.

All suites are 520 sq. feet, and have a separate living area, sofa, individual controlled air conditioner, ceiling fan, coffee maker and daily stocked minibar. Below is a list of all suite categories.

DELUXE GARDEN VIEW JR. SUITE

 

DELUXE OCEANFRONT JACUZZI SUITE

FAMILY CONCIERGE SUITE

Featuring the following additional included amenities for children

 

• Xbox (by request)

• Children’s mini bathrobes and slippers

• Children’s amenity kits in the bathroom

• Children’s towels

• Children’s pillows

• Minibar stocked daily including children’s drinks

• Turndown service with milk and cookies

 

ROYAL SERVICE GARDEN VIEW JR. SUITES

 

ROYAL SERVICE DELUXE OCEANFRONT JACUZZI SUITES

 

All Royal Service Suites are reserved exclusively for adults and feature the following additional included services and amenities

 

• Butler Service

• Exclusive Royal Service Room Service Menu

• Luxury bathroom amenities

• Personalized nightly turn-down service

• Daily newspaper delivery

• Aromatherapy menu (cost)

• Pillow menu

• Personalized Jacuzzi set-up (by Butler)

• Complimentary Internet access (at the lounge)

• Romantic room set-up

• Keepsake “His” and “Her” hat and polo shirt

• Luxury bathroom amenities

• “His and Her” bathrobes sarong style

• Fresh flower arrangements

• Chocolates

 

ROYAL SERVICE AMBASSADOR SUITES WITH JACUZZI – 815 SQ. FEET

Offering the additional included amenities

 

• Huge terrace overlooking the ocean with elevated Jacuzzi

• 2 bathrooms

• Luxury bathroom amenities

• Separate living room area with sofa

• Daily stocked refrigerator

• Equipped kitchenette

• Separate dining area

 

ROYAL SERVICE

EXCLUSIVE FOR ADULTS

 

Signature Royal Service offers an all-encompassing luxury Resort experience in a private environment that is reserved for adult guests only. Royal Service guests are treat to the finest and most preferential personal service.

 

• Enjoy the discreet and efficient assistance of private Butlers throughout your stay

• Access to the elegant air conditioned Royal Service Lounge for private check-in/out, complimentary high-speed Internet access, daily continental breakfast buffet, coffee and beverages, international newspapers, evening cocktails and hors d’oeuvres

• Preferential reservations for specialty restaurants, spa, activities and excursions

• Access to a private pool and Bali beds, pool concierge and bar service

• Access to a private beach area with beach concierge service

• A personalized pillow menu

• Special in-room aroma menu (cost)

 

FAMILY CONCIERGE

 

As a Family Concierge guest, you and your children will enjoy a vacation experience tailored to meet your family’s unique needs. It begins with a private check-in area where the children begin a fantasy filled vacation on junior-sized furniture. You will receive a special beach kit for the kids and meet your Family Concierge.

 

The Family Concierge Suite has special amenities just for children including bathrobes, slippers, pillows and towels, and a minibar stocked with juices will love. There’s even a kid-friendly turn-down service with milk and cookies.

 

Your Family Concierge will coordinate everything the resort has to offer, and will stay connected through a walkie-talkie to ensure good communication.

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