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Hard Rock Hotel Cancun - All-Inclusive Resort

The Hard Rock Hotel Cancun hotel is unlike any other all-inclusive resort on the famous Cancun strip. When you're greeted with a glass of champagne and have a musical backdrop of anything from Paul McCartney to the Scorpions during check-in, only steps from an authentic Led Zeppelin drum kit this can only be the Hard Rock Hotel All-Inclusive Collection brand. Welcome to the 12-story, 601 room Hard Rock Hotel Cancun right in the heart of Cancun.


Welcome to the Hard Rock Hotel Cancun


Ocean view from 11th floor balconyThis 12-story high rise allows for many outstanding views of both the ocean and the sunsets over the lagoon depending our the room type you choose. The Hard Rock brand is music and entertainment personified, and you will experience both at all turns at the Hard Rock Cancun. There's 24-hour room service, top shelf drinks, and free Wi-Fi. Plus four amazing winding pools with two swim-up bars, an on-site amphitheater and live entertainment, world-class shopping and much more.


Typical memorabilia display in barIf you've ever eaten at a Hard Rock restaurant imagine an entire hotel with memorabilia galore - over 200 pieces, and music continuously playing in all public areas. Check out our photo gallery with photos of John Lennon, Noel Redding's (Jimi Hendrix fame) bass guitar, a guitar from Oasis, drums from the late John Bonham (Led Zeppelin) right in the lobby, hand written lyrics of the appropriate Beer in Mexico, by Kenney Chesney, Paul McCartney's shirt, so on and so on.


Rock & Roll bike memorabilia

Rock music accompanies you as you venture in public areas from restaurants to bars to pools. Mind you this is not background music but music you actually nod, bounce or toe tap to. Eclectic would be the term - Guns N' Roses', Beatles, Bush, Bon Jovi, Johnny Cash, Shakira, Red Hot Chilli Peppers, Neil Young, Rapture, and much much more. Even the pillowcases are embroided with little guitars. And the entertainment (a hallmark of Hard Rock) is heads and shoulders more musical than any other all-inclusive resort. Live bands at the beach or pool during the afternoon, live music in the main lobby until 12:45am, plus on-going video's from music legends constantly on monitors.


We think you get the point that music and entertainment are key elements of this experience. But don't assume for one minute that the hotel portion, or the all-inclusive aspect suffers - it doesn't. In fact it rises to the 5-star level. Why? Because this is the former Cancun Palace and all of its mind-blowing qualities and amenities are included.


Rooms at Hard Rock Cancun look like thisFor starters, every room comes with a double Jacuzzi and a view of either the ocean or lagoon; stocked complimentary mini-bar; a liquor dispenser with rum, vodka, tequila and whiskey; free Wi-Fi access; a balcony; flat screen LCD TV's with satellite, unlimited long distance phone calls back to the U.S. Of course you can upgrade to a suite complete with additional pampering amenities. Need more? You receive up to $1,800 in credits per room, based on the length of stay, which can be used toward, tours, spa treatments, romantic dinners on the beach, wine upgrades, weddings, and more. And with the exception of one buffet, all dinners are available with unlimited access in a la carte restaurants featuring delicious cuisine. Oh, and there's always 24-hour room service available. Check our our photo gallery for pic's of our room service and restaurant entrees.


Kids need not feel left out. Shows at the Ampitheater, the show venue, are geared for kids and feature characters such as Thomas & Friends, Barney, Bob the Builder and Angelina Ballerina. Little Big Club has interactive areas including Angelina Ballerina Dance Studio, with dance classes; and a Thomas & Friends play station with a Thomas train station.


Entertainment after the kids shows range from rock and country cover bands to American Idol-like karaoke contests.


Amazing Teppanyaki dinner at ZenDining at the Hard Rock Cancun is excpetional with five distinctly different restaurants, four of which are a la carte. Read our section below on Food / Drink. The pool is large and freestyle with swim-up bars and three Jacuzzi's. A beautiful white sand beach lies directly beyond the pool  and has ample lounge chairs and plenty of palapas for shade.


The Rock Spa has both individual and couples treatment rooms that sooth with a large variety of treatments. And for those of us who include workouts in our vacation the Body Rock Fitness Center has outstanding equipment and yoga classes.



If meeting facilities are required you are in luck The Hard Rock Hotel Cancun has a convention center that features a ballroom comprising 12,378 square feet and an additional meeting space of 4,030 square feet with the option of 10 breakout rooms. These are well-equiped, well-designed rooms - we can attest.


Needless to say, ULTIMATE CRUISE & VACATION highly recommends the Hard Rock Hotel Cancun. Honeymooners will love the hipness, nightlife and room amenities. Families will appreciate the quality activities for all age groups. And couples looking for a Destination Wedding resort should really consider this one. Not only will they be treated to a highly acclaimed Colin Cowie wedding, but their guests of all ages will dig the accommodations, cuisine and entertainment.


The Rock Spa is an important ingredient in the Hard Rock experience. Obviously they take spa services seriously as Conde Nast selected Hard Rock Hotel Cancun #10 overall Spa for Mexico & Central America in 2013. There is no shortage of treatment rooms with 16 for single treatments, 3 Double Suites for couples, and one Master Suite for couples with a double Jacuzzi.


Featured are a wide array of massages, facials and body treatments. Massages range from holistic, to deep tissue to aromatherapeutic.


For activities lets start with the huge freestyle pool with a kids section and 2 swim-up bars. For youngsters there is the Little Big Club - a kids club and kid's pool and slides, trampoline, a video and game room stocked with Wii, Xbox 360, movies, a mini-cinema and more.


A look from above of the Hard Rock Cancun pool and beach


Then you have the Body Rock Fitness Center with outstanding machines, free weights, aerobic equipment, and yoga classes. And then there are the 2 lit tennis courts, basketball, pool volleyball, billiards, theme parties or shows nightly, and a host of daily activities.


And let us not forget the Resort Credit which comes with every stay of at least 3-nights. Depending on the length of stay you can earn up to $1,800 per room which can be used toward tours to popular attractions, spa treatments, a romantic dinner on the beach, wine upgrades, room upgrades, a destination wedding, and more.


*Be aware that there is an 20% tax charged on all used credits. It's a government thing and there is no way around it.

Gorgeous beach


The Hard Rock Cancun has 5 restaurants and 4 bars. We'll start with the restaurants and then move on to the bars below.



Zen - Japanese restaurantZen is a Japanese-themed a la carte restaurant that includes sushi. For dinner you can chose between ordering from a menu or experiencing the entertaining Teppanyaki style dinner which is delicious and filling.

Location: Lobby area

Breakfast: International buffet

Dinner: Japanese. Reservations are required for Teppanyaki tables.



Fabulous dinner of mussels and pasta @ CiaoExtraordinary Italian fare is what you are treated to in Ciao. Check out our plate of pasta and mussels in our photo gallery.

Location: Lobby area

Breakfast: A la carte service in the morning

Dinner: Italian fare



Brazilian restaurant featuring excellent steaks and seafood.

Lunch: Buffet and snacks during the day

Dinner: Barzilian-style steaks and seafood



Delicious pizza from brick oven by Frida'sA la carte Mexican cuisine including grilled chicken and seafood for lunch and dinner. There is also an outdoor brick oven outside Frida convenient to the pool with outstanding pizza.

Location: Conveniently located between the lobby and the pool

Lunch: Mexican a la carte and brick oven pizza

Dinner: Mexican a la carte



This is the only buffet option for dinner, also open with a very good breakfast and lunch buffet.

Location: Lobby area but convenient to the pool

Breakfast: Buffet

Lunch: Buffet

Dinner: Buffet



Tha Hard Rock Cancun offers an outstanding room service menu available 24/7 with breakfast, lunch and dinner options.

Room Service breakfast for one



It is important to note that Hard Rock serves premium brands of liquor and an upgraded beer selection over 98% of other all-inclusive resorts. See below:


Only top quality brands at this bar


Top Shelf Drinks: Whiskies such as Jack Daniel’s (red and black labels), Johnnie Walker, Ballantine’s, and Chivas Regal. Vodkas: Grey Goose, Bombay, Smirnoff, and Absolut (with flavors), Oso Negro, and Blat. Gins: Beefeater and Tanqueray. Brandies: Fundador, Presidente, Don Pedro. Rums: Bacardi, Captain Morgan, and Baraima. Wines: with special qualities ranked by wine connoisseurs and critics that score 80 points or higher. Beer: in addition to top Mexican brands, Hard Rock now offer Heineken and Coors Light.



This is the main bar, located conveniently to just about everything - elevators, shops, restaurants, the front door, the pool, and has pool tables. There is a large square bar to belly up to, tables and plenty of comfy couches with coffee tables, all surrounded by rock and roll memoribilia and video screens. The Lobby Bar opens at 10 and stays open until 1am and features live entertainment from 10pm until 12:45am.


(2) Swim-up Bars - CONTOY & COZUMEL

The famous and popular swim-up bars are open from 9am until 6pm. Snacks are served between 10:30am and 5:30pm.



Beach drink service is available from 10am until 5pm and snacks are available from 11am until closing. No need to walk to the bar, waitress service is not only available but reliable.



In-room liquor dispenser & mini-fridgeLet's not forget that you will enjoy a stocked daily mini-bar in your room with beer, bottled water, sodas and fruit juices. Plus you have a liquor dispenser at your service with vodka, rum, tequila and whiskey - all name brands (not the mysterious purple bottle)!


Hard Rock Cancun greets each guests in their 601 rooms and suites with a bottle of red wine. Each room is spacious, well designed in vivid colors, and full of amenities above your expectations. For example every room includes FREE Wi-Fi and unlimited long distance calls back to the U.S. In addition all rooms and suites include a stocked mini-bar (replinished daily) with beer, bottled water, sodas and fruit juices; plus a liquor dispenser with premium brand vodka, rum, tequila and whiskey.


Room interior with Jacuzzi


Other standard amenities include double Jacuzzi / 32" wall-mounted flatscreen LCD HDTV w/ plug-and-play technology / digital laptop-size safes / coffee maker / 2 direct dial telephones / bathorbes and slippers  / balcony / 24 hour room service  / turndown service and more.


Glass enclosed shower w/ rain shower headDELUXE ROOM

430 square feet

King or 2 double beds

Views: None particular and may be partially obstructed

Occupancy: 4 max



430 square feet

King or 2 double beds

Views: Lagoon and sunset

Occupancy: 4 max



430 square feet

King or 2 double beds

Views: Ocean

Occupancy: 4 max



This is a 763 square-foot 2-room suite reserved exclusively for families traveling with children. Two connecting suites, a king bed with double Jacuzzi in the adults room and 2 double beds in the other room. There is a Fun in the Sun Bucket Kit for the kids; Xbox 360/DVD player in the room and a selection of Xbox games and DVD's are available on request; and a special kid's room service menu.

Views: Lagoon and sunset

Occupancy: 6 including kids up to 17 years old, with a miximum of 4 adults.



Deluxe Diamond in-room Welcome setup

430 square feet

King bed

Concierge service

Aromatherapy menu

2 25-miunte massages at the spa

Pillow Menu

Complimentary beach bag (a nice sturdy large bag at that)

iPod sound system

Deluxe Diamond top floors balcony viewDVD & CD players

24-hour room service with select menu from restaurants to create a "Special Menu"

Petit fours with nightly turndown service

View: Ocean & best locations

Occupancy: 2



1,065 square feet

King bed in one bedroom and 2 double beds in another one

Huge terraces

Living Room with chairs and table

Dining room

Pillow Menu

Aromatherapy menu

iPod sound system

DVD & CD players

24-hour room service sith select menu from restaurants to create a "Special Menu"

Petit fours with nightly turndown service

View: Ocean/Lagoon Views & best locations

Occupancy: 6


100% or these photos were take by the staff of


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