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Excellence Playa Mujeres - Adult-Only All-Inclusive

Excellence Playa Mujeres, a true 5-Star, all-inclusive, adults-only oasis, is the first hotel built on a stretch of virgin 20-mile long white sand beach called Playa Mujeres, which faces Isla Mujeres, just two miles across the channel. ULTIMATE CRUISE & VACATION stayed at Excellence Playa Mujeres in January & March, 2009 as well as February 2012. Since the resort was voted to the Conde Naste Gold List for 2013 and #14 spa in Mexico and Central America, we are proud knowing we have recommended this resort since its opening. This gorgeous location sits just 20 minutes north of the Cancun hotel zone, and about 25 minutes from the Cancun International Airport. Because of its unique location above the hotel zone and enjoying shelter from Isla Mujeres, Excellence Playa Mujeres has calmer waters than Cancun hotels and has a well protected natural sandy beach.


Excellence Playa Mujeres is the first hotel to open in the emerging planned Playa Mujeres development. An 18-hole Greg Norman golf course is already challenging golf enthusiasts with partial play near the beach. The 170-slip marina opened in April 2009. An upscale 109-room all-inclusive boutique hotel, The Beloved, also owned by the Excellence Group opened next door on February 6, 2009. Excellence Group has one more parcel reserved for future development; and one yet un-named hotel group owns the final parcel. The remainder of the development will be residential.

But Excellence Playa Mujeres is the main event here. Excellence brought its renowned cuisine and impeccable service along with a similar layout from the Excellence Riviera Cancun to this, its newest location, and has somehow managed to enhance and upgrade an already luxurious concept. It all starts, as always with a warm greeting by name, a cold hand towel and a glass of chilled champagne. There are no wristbands to wear at Excellence Playa Mujeres; no safety deposit locks or beach towel cards to worry about. Just relax at Excellence Playa Mujeres – you’re on an excellent vacation.

An attendant will tote your luggage and explain plenty about the resort while escorting you to your suite. Inside, he will make certain you understand how the Jacuzzi, safe, private room service box, ceiling fan, AC, DVD player, stocked mini-fridge and everything else operate.

Living area in suiteLet’s begin by describing the accommodations. Unlike other “romantic” resorts with confusing multiple room categories and less than overwhelming entry level rooms, Excellence Playa Mujeres shines with luxurious amenities and top of the line furnishings from the lowest price to the top of the chart. In fact, all of Excellence Playa Mujeres rooms are basically identical. Only location, view and amenities change among room categories. So you can not go wrong. Not only are the rooms a generous 807 square feet junior suite, they are elegant and contemporary.

Each suite features an enormous king-size bed (a few rooms have two double beds) with dual nightstands, and alarm clock and iPod connectivity; a long dresser, living area with an extra wide L-shaped sofa loaded with pillows, and coffee table facing the 42-inch wall-mounted flat screen TV (also viewable from the bed); a ceiling fan and table with 2 chairs. FREE wireless internet access allowed us to communicate with clients and the office from our room. There is a Jacuzzi with an exterior view, double sink bowls, a large walk-in shower with two shower heads including one rain shower head and one hand held, and a bench; separate water closet, stocked mini-fridge, and an expansive private terrace or balcony complete with a double day bed, table and two chairs, and two loungers. For the complete list of room amenities see our Accommodations page. Every suite receives turndown service nightly which includes delivery of The Excellence Times, which features all you need to know about the following day – which restaurants are closed, spa specials, drinks of the day, activities and more.

Rear side of lobbyThe initial junior suite category faces the spa and lazy river pool which circles the spa. If you want to upgrade there are ground floor swim-up suites with direct access to a lazy river pool; ocean view suites; and a magnificent two-story rooftop terrace suite with an additional exterior HydroSpa Pool. Still want more? The junior suites, swim-up suites and two story rooftop terrace all come with ocean view when you upgrade to the Excellence Club.

For a full list of Excellence Club amenities check out our Accommodations descriptions. But for a quick peek, the Excellence Club gives you an additional exterior HydroSpa Pool, upgraded drinks in the mini-fridge like Heineken and Budweiser, in-room premium liquor menu with Absolut, Skyy, Johnny Walker, Jose Cuervo, etc., private (heated in the winter) pool and beach area with upgraded service and really – much more.

Miile, the Spa at Excellence Playa Mujeres is literally an island of relaxation, surrounded by the lazy river pool, and set in the center of the resort. The spa here is absolutely outstanding. In addition to a plethora of treatments, you must try their exclusive Marine Circuit, which lets you work directly with aqua exercises, massages with jets and cascades. 

The culinary experience at Excellence Playa Mujeres is exactly that – a culinary experience! Even breakfast and lunch are exceptional with indoor or open air options by the beach. Both of those menus are as loaded with options and the food is with taste. Dinner is beyond what you could expect from an all-inclusive resort. Reservations are not required and from our experience having stayed at an Excellence resort seven times now, they are never needed. I believe we had a five minute wait one time. Go to any of the 9 a la carte restaurants whenever you desire to dine and you will be taken care of. The options are as diverse as possible; Asian, Lobster, French, Mexican, Mediterranean, Italian, a Grill, and Tapas. There’s even a 24-hour room service menu that will surprise you. We always try it and they always deliver warm food promptly. By the way, the 11 bars all serve real premium brand drinks, including the best Mojito I have ever tasted.

River pool flow throughout the resortActivities are amazing at Excellence Playa Mujeres. They claim to have 7 pools but it is hard to tell because there are so many long lazy river pools that merge into main pools that it seems like infinitely more. The beach is true soft sand with beautiful water views of Isla Mujeres just two miles away off shore. They offer sports, table games, billiards, dance and Spanish classes, water sports and equipment.

ULTIMATE CRUISE & VACATION believes Excellence Playa Mujeres is a dream-come-true for honeymooners, or any adults looking for the optimum in service. This is the most genuinely friendly staff we have ever encountered and we continue to receive support of this from each and every client we send here - year after year! The luxuriousness of accommodations, the quality and consistency of cuisine and premium drinks at Excellence Playa Mujeres is absolutely top of the line. We hate to rave, but when you deliver premium products and your service level does not fail you, it is difficult to find fault. And that’s the way it should be. We have stayed here several times since the opening and testify that the quality has not slipped one single inch. Our video does not lie!



All-Inclusive Features
• 446 rooms
• 7 pools (4 heated during the winter, 2 of them in the Excellence Club area)
• State-of-the-art, fully equipped air conditioned Fitness Center
• 8 International a la carte restaurants and 11 bars
• Nightly entertainment including live music
• 24 Hour Room Service
• Pool & beach waiter service
• Non-motorized water sports and introductory scuba lessons
• DVD library for check-out, including titles not yet available in the US
• FREE wireless internet access from each suite

Additional Facilities & Features
• 5 Star rating
• Adult-Only resort
• Spa
• Shops with excellent prices
• Tours available
• Greg Norman 18-hole golf course nearby
• 170-slip marina nearby

Meeting Facilities
Excellence Playa Mujeres is an outstanding choice to host your conference or incentive program. Their service level and commitment to excellence will guarantee a success. Excellence Playa Mujeres has over 17,000 square feet of outstanding flexible meeting space, ranging from boardrooms to indoor and outdoor reception areas. They have the most recent state-of-the-art audio visual equipment, plus the chefs and catering staff to wow your group.


Miile, The Spa at Excellence Playa Mujeres is the focal point of the resort. It sits proudly in the Couples massage palapa on the beachcenter of the resort, surrounded by a lazy river swimming pool and an entire section of junior suites and swim-up junior suites. The spa is literally an island of relaxation. You will find private steam rooms, baths, saunas, and treatment rooms for individuals and couples.


Miile, was voted #17 overall Spa in Mexico & Central America with an outstanding overall score of 93.5 by Conde Nast readers in 2013.


Here is a sample of treatments available at Miile, the Spa at Excellence Playa Mujeres:

Excellence Shiatsu Massage (50 minutes)

Replenish and energize your body with this exclusive blend of Swedish massage, shiatsu pressure points, body stretching and lomi techniques that will help to release muscle tension and rid the body of tiredness.


Mayan Gold Ritual (80 minutes)

This replenishing ritual is unique, containing pure gold molecules, with anti-aging, regenerating and hydrating properties. Indulge with a gold powder exfoliation, followed by a warm bubbling balneotherapy with scalp massage to continue with a full body botanical oil that will drench your skin with water leaving a golden appearance.


Miile Couples Massage (50 minutes)

A full body massage designed for couples in a romantic setting with flowers in a treatment room built for couples. Enjoy champagne and strawberries with chocolate at the end.


Time Expert Facial (80 minutes)

They claim it will be your best facial ever. They visibly fill in expression lines and smooth wrinkles with Soybean extract that acts as a Botox effect. It will rejuvenate your facial expression in one session, and includes a reflexology sequence that is applied during the session.


Terra Maya Ritual (100 minutes)

This ritual honors Mayan traditions and their botanical heritage renovating your skin and aromatic marine salt exfoliation, a body bath with seaweed, bee’s wax, achiote seeds and chaya plant, rich in minerals, vitamin E and C and detoxifying effects. The grand finale is a revitalizing full body massage.



Land Sports: Included

Aerobics           Aquatic gymnastics     Beach Volleyball     Ping Pong

Basketball        Football                      Tennis Courts         Water Polo

Archery           Billiards/Pool Table      Darts                     Air rifle shooting


Water Sports: Included

Snorkeling       Sailing                       Windsurfing             Kayaking



Beach water toys


Extra Charge: Excursions      Scuba Diving Courses      Private Yacht excursions


Fitness Center: The 3,500 square foot air conditioned fitness center is fully equipped with exercise equipment, treadmills, lifecycles and step machines; plus daily classes in yoga and aerobics.


Swimming Pools and Beach: Excellence Playa Mujeres has 7 swimming pools and a series of One of many lazy river poolsscenic lazy river pools throughout the resort, circling the spa, The Lobster House and The Grill. 4 of the pools are heated during winter months, and 2 of those are in the Excellence Club section. In all, there is a total of 55,500 square feet of pool water. You will also find 4 outdoor hot water Jacuzzis with 2 of those in the Excellence Club section. Plus, there are 5 pool-integrated whirlpools. All around the main and lazy river pools you have access to loungers and beach beds, plus mats for floating around the lazy river at your leisure. There are several pool area bars and swim-up bars as well as waiters who will personally take and deliver your drink orders.


The beautiful beach, ocean and Isla Mujeres in the distanceThe beach at Excellence Playa Mujeres is everything our clients ask for; soft white sand and the ability to walk uninterrupted for miles. I did. I walked 45 minutes in one direction just before sunset with an iPod full of favorite, without having to dodge a single obstacle or rock. Once you get past the hotel and country club there are no other buildings. On the beach there are ample cushioned adjustable loungers and tables for drinks, and a plethora of palapas for shade. And for a real bonus the wait staff comes around regularly to take your drink order. How many resorts actually do that? Not many we can assure you.


Entertainment: Nightly Shows with live entertainment Daily activities on the beach and in the swimming pool Discotheque


All 9 dinner restaurants feature a la carte dining. Reservations are not required or accepted. From what we have experienced in several stays at Excellence resorts, there is seldom a wait.

Casual elegance for gentlemen: Long pants, dress shirt, casual shoes or elegant sandals must be worn. Casual elegance for ladies: Long pants, Capri pants, skirt, blouse, casual shoes and elegant sandals must be worn.
Not allowed: t-shirts, tank tops and / or beach sandals.

Casual elegance for gentlemen: Short pants and Capri pants are allowed. Dress shirt, casual shoes or elegant sandals must be worn.
Casual elegance for ladies: Long pants, Capri pants, blouse, casual shoes or elegant sandals must be worn.

Not allowed: t-shirts, tank tops, and / or beach sandals.

Mouthwatering Mediterranean cuisine for dinner in an air conditioned setting. This restaurant absolutely amazed us in how delicious it is. 

This is the place for a variety of Italian food, ideal for a romantic dinner with a Tuscan touch. Open for breakfast, lunch, and dinner. This is also the place for air conditioned breakfast. It is buffet for breakfast and lunch, but they have stations that will prepare omelets or Eggs Benedict for breakfast; and have carving stations, seafood stations and several types of pizza for lunch.

Lobster HouseThis open air restaurant is circled by a lazy river pool and overlooks the beach and ocean, and has terrific views of Isla Mujeres. Simply put, this is the place for Lobster. The menu is full of lobster appetizers, lobster salads, lobster chowder, plus lobster main entrees cooked to order. There is also Mahi Mahi, Shrimp, and a lobster and tenderloin kabob. One disappointment – the Key Lime Pie was not Key Lime, not even close. It was more like lemon meringue. Dinner was very good.

This is a good bet for breakfast if you want to start your morning off with a nice breeze and great ocean views. It is a very typical a la carte breakfast menu including omelets cooked to order, 2 and 3 egg dishes with ham, sausage & bacon. Really, a good variety.

For lunch Lobster House has the basic variety of sandwiches. We prefer the menu next door at The Grill.

Spice - Asian restaurantA beautiful air conditioned Oriental designed restaurant with tasteful Oriental background music. Every one of our clients who have stayed at Excellence Playa Mujeres so far have raved about Spice and eaten here twice during their 7-night stays. Now we know why. Spice has a terrific Pan-Asian menu featuring dishes from Japan, China, Vietnam and Thailand. We completely enjoyed it and left quite full and content. Open for dinner only.

This air conditioned French restaurant is terrific, even for those with demanding standards. They offer many of the typical French appetizers you might expect such as Duck, cold and hot appetizers, soups like French Onion with white Zinfandel, and the Fish & Seafood combo which I had and loved, yellow fin tuna, and escargot in a pastry cup with Roquefort cheese.

The dinner had many outstanding selections like Broiled Sea Bass which was generous in size but light in taste, Curried Scallops, Grilled Rib Eye, Venison, and Duck. Open for dinner only.

Choose from a wide variety of meats prepared over the grill in this open air restaurant under the same roof as the Lobster House, just on the other side. 

The Grill is also open for lunch and for a wide range of tasty casual favorites. That makes it our favorite lunch spot. Consider an appetizer menu of zesty Buffalo Wings, Chicken Fingers, Seafood Ceviche, monster nachos, or the enormous Chicken Caesar Salad that had huge strips of tasty grilled Chicken. And that is just the appetizers. Main lunch entrees include Grouper, Club Sandwich, Mahi Mahi, Hamburger, Chicken Burger, and more. The dessert menu is extremely tempting if everything above was not enough already.

It is nice to know that an authentic Mexican restaurant in Mexico lives up to the billing, and Agave does. Agave is a combination open air and air conditioned restaurant. The open air part is completely open to the sky and the moon on appropriate evenings, and we enjoyed that. The appetizers and soups are extensive, as are the main Mexican dishes such as Chicken and Beef Fajitas, Chimichanga’s, and others. Open for dinner only.

This is a new addition to the Excellence lineup. This air conditioned venue is more of a meet your friends and snack before dinner type of place. It is a friendly gathering place with Tapas samples, a great place to pair flavors from around the world with different wines. Open for dinner only.



Playa Mujeres newest resort restaurant! Basmati specializes in the regional dishes of India’s North-West frontier, mixing up tangy herbs, spices and cooking techniques against a dramatic and romantic backdrop. Open for dinner only.


Excellence Playa Mujeres has 11 bars included in your stay.



Martini - lobby bar


Martini – In the central building next to the lobby, a very central meeting place. Open 9am – 1am.
Cielo – An exclusive bar for Excellence Club guests at the designated pool. Open 9am – 6pm.
Blue – Main pool bar
Sol – Perfectly located between the beach and pool. Open 9am – 5pm.
X-Lounge – The chillout bar on a deck on the beach. Beds, sofas and great drinks under the stars. Open 6pm – 11pm.



La Habana Cigar Lounge – This is the place to enjoy a cigar. Open 3pm – 11pm.
Stars – Located in the theater. Open 6pm – 1am.
Alegria – Comedy Club early in the evening before transforming to the disco. Open 9pm – 1am.
Café Kafe – Open air in the central plaza. Open 10am – 1am.
The Game Room – Table games and books. Open 4pm – 11pm.
Revive Bar – Located in the pool of the Miile Spa. Open 8am – 4pm


Guestrooms: 446 in 6 categories

At Excellence Playa Mujeres all guest rooms are a large 807 square feet Junior Suite that are generous in amenities and contemporary in style. Each have at minimum the amenities and features below with the exception of the Rooftop Terrace Suites and the Excellence Club suites which are described further below.


Standard room interior


Junior Suites:
King size bed or 2 double beds as noted below
Nightstand with radio alarm clock and iPod connectivity
Air Conditioning
Ceiling Fan
Mini-Bar with beer variety , bottled water, soft drinks and juices – Replenished daily
42” flat-screen Satellite TV – visible from sofa and the bed
CD/DVD player
Extra-wide L-shaped sofa with comfy pillows
Coffee table
Work station desk
Table with two chairs
Full length mirror
Double Jacuzzi in-room
Coffee/Tea Maker
Patio or balcony with day bed, two lounge chairs, table and two chairs to enjoy room service
Separate Water Closet
2 stylish bowl sinks and 2 large individual mirrors with each sink
Bathroom amenities i.e. shampoo, conditioner, soap, lotion, toothpaste and toothbrush
Large walk-in marble shower with 2 shower heads – 1 rain shower and 1 hand held; plus a bench
Lighted makeup mirror
A scale to weigh yourself – believe it or not
Hair Dryer
Walk-in closet
Electronic laptop size Safe
Iron with ironing Board
Bathrobe & slippers for use during stay

Jacuzzi opens to interior & esteriorJunior Suites: 174
All the amenities of the Junior Suite plus:
King Size Bed or 2 Double Beds
Spa or pool view
3 adults max


Junior Swim-Up Suites: 70
All the amenities of the Junior Suites plus:
King Size Bed only
Direct access to the lazy river pool only a few steps from your ground floor patio
Spa and pool viewSwim-up patio
2 adults max



Two-Story Rooftop Terrace Suite with exterior Hydro-Spa Pool: 44
All the amenities of the Junior Suite plus:
King Size Bed only
Private stairs to your private rooftop terrace which includes an outdoor Hydro-Spa pool, lounge chairs, table and chairs, and bed for lounging.
Overlooks the spa and pool
2 adults max

All of the features and amenities of the junior suites plus:
Ocean View room
Superior VIP Bulgari toiletries
Upgraded mini-bar including Heineken and Budweiser
In room liquor menu; chose your bottles from Absolut, Skyy, Jose Cuervo, Jim Beam, etc.
Additional exterior Jacuzzi
Upgraded Room Service Menu with Express Service
2 Private Excellence Club pools (heated in the winter)
2 Independent Jacuzzi in the pool area
Private Beach Area with upgraded service
Private Check-in and check-out
Late check-out and early check-in (subject to availability)
Private concierge service on every floor (7am – 11pm)
Complimentary newspaper in room every day
Complimentary beach bag for use during your stay
Shoe shine service
Daily fruit basket in room
Pillow menu

Excellence Club Lounge
Open from 7am until 11pm

Private check-in and check-out
Private concierge service
Continental breakfast
Canapé Service
Smart buffet service
Bar service
Complimentary Internet terminals

Excellence Club Junior Suites: 79
All the amenities of the regular junior suites and the Excellence Club plus:
King size bed
Ocean View
2 Adults max

Excellence Club Junior Swim-up Suite: 36
Rain forest showerAll the amenities of the regular junior suites and the Excellence Club plus:
Direct access to the lazy river pool leading to a main pool, just steps from your ground floor patio
King size bed
Ocean View
2 Adults max



Excellence Club Two-Story Rooftop Terrace Suite with Exterior Hydro-Spa Pool: 43
All the amenities of the regular junior suites and the Excellence Club plus:
Private stairs to your private rooftop terrace which includes an outdoor Hydro-Spa pool, lounge chairs, table and chairs, and bed for lounging.
King size bed
Ocean View
2 Adults max


Rooftop Hydro-Spa Pool


100% of these photos were taken personally by the staff of


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